The contracting of the operations and responsibilities of specific business tasks (or processes) to a third-party service provider is known as business process outsourcing (BPO). Back office outsourcing, which includes internal corporate activities like human resources or finance and accounting, and front office outsourcing, which includes customer-related services like contact center services, are the two most common types of BPO.
With its Development Center, GFST delivers BPO services by acting as a virtual extension of your IT Company’s development teams. We've built a knowledge-networked work environment where our workers can give high-quality solutions to clients thanks to years of persistent infrastructure investments. For our clients, these investments boost employee productivity while lowering the risk of disengagement.
Our Development Center employs a multi-faceted approach that is designed to encourage growth and technological innovation, guaranteeing that the solutions we design for our clients are both productive and successful.
GFST has developed customized, fully integrated systems for some of the industry's leading international firms, such as Mutual of Omaha in the United States and Ericsson in Sweden, as well as leading national companies, such as Nepal Telecommunication in Nepal and Ncell, a subsidiary of TeliaSonera, a leading European telecommunications company and various banking and financial institutions.
GFST has a dual-beneficial outsourcing delivery model with a significant value proposition for firms wishing to outsource IT. It has a well-designed infrastructure, highly skilled resources, and proven and time-tested processes.